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Lumitok Nurse Fob
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About

Designed by Nurses, for Nurses!

The world's first pin-on Nurse fob with an integrated LED torch light!

Don't miss out! Use code: fob20 for 20% off before the end August!

Light up your night shifts!

Shipping Policy

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. 

When your order has shipped, you will receive an email notification from us confirming that your order has been dispatched.

Orders will be sent via Royal Mail 1st class post. Estimated delivery time for UK orders is 1-2 working days from the date your order is shipped, but this can vary. The estimated delivery time for international orders is 5-7 days, but this can also vary. 

If you haven’t received your order within 5 days (UK deliveries) of receiving your shipping confirmation email, please contact us at lumitok@gmail.com with your name and order number, and we will look into it for you. Please allow up to 10 days for international orders. 

Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at lumitok@gmail.com If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at lumitok@gmail.com.

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

 

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

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